På Collectia arbetar vi efter 6 värdegrunder som genomsyrar vårt sätt att tänka och arbeta på i vardagen. Värderingar är ofta något som man bara pratar om, men vi på Collectia lever efter dem. Våra värderingar är:
We respect the individuals we help in their current situation. This applies to debtors who we advise on how to handle their bad debt, customers who rely on Collectia to help them collect their debt and our employees to whom Collectia provides a positive work environment built on trust, equality, and diversity.
The employees of Collectia are dedicated and passionate. They devote themselves to their work and are enthusiastic. We want our customers to feel our commitment and therefore it is of great importance to train employees to develop the right attitude and approach.
This is a very important value for Collectia. We manage your money and customer relationships, and therefore honesty is really important to us. We are honest in everything we do, so there is complete transparency for our clients, employees, and shareholders.
We evaluate our processes and systems continuously. We are curious to find new and better approaches, to think differently and to be at the forefront of new trends. It shows in the way we work with data and process digitalization, as well as our ongoing optimization efforts.
Våra värderingar definierar vem vi är och hjälper till att avgöra hur vi agerar.